Support & Feedback

We are here to help you get the most out of your onLive - Stream Simulator experience.

Frequently Asked Questions

How do I make progress?

Start a simulated stream from the Live tab, try different overlay widgets, and finish the session to save your performance summary. You can also complete Daily Quests and use the daily check-in to increase your experience level.

Are my streams broadcast to the internet?

No. onLive is a local simulator. The camera preview, simulated chat, viewer counts, and stream stats are part of the in-app experience and are not broadcast by the app.

Why does the app ask for camera or microphone permission?

The camera permission is used for the local preview in the stream simulation. Microphone permission supports the simulated studio experience. The app does not broadcast your camera or microphone feed.

Will I lose my progress if I delete the app?

Yes. Your streamer profile, session history, quest progress, achievements, and customization selections are saved locally on your device. Deleting the app may erase this local progress permanently.

Contact Us

If you encounter an issue, want to report a bug, or have ideas for new features, please reach out to us:

Email: support@onlive.app

We usually respond to inquiries within 24-48 hours. Thank you for using onLive.